Ethiris Alarm Central Services

With Kentima's alarm central services, you can feel confident that your facility is monitored around the clock and protected against unwelcome visits. Together with advanced camera analysis, Kentima's video surveillance system Ethiris responds to intrusions in a flash and sends alarms to the alarm center.

Ethiris ACS is a subscription service for connecting systems with Ethiris VMS/NVR to an alarm central in Scandinavia. The purpose is to achieve monitoring of their facility 24 hours a day, 7 days a week, even when staff are not on site. The monitoring takes place through alarm verification by professional alarm operators who, via live and recorded video from the facility, assess whether an intrusion has taken place and take agreed measures, such as calling on security guards.

 
Redundant connection to the alarm center

To ensure that all alarms in a system reach the alarm central, there are both primary and secondary communication paths. Should for any reason the alarm transmission via the primary channel fail, the system will automatically use the secondary channel.

 

 
Prerequisites for connection

The only thing that is technically needed to connect an Ethiris system to the alarm central is license level Premium, version 12 or later and that the system is available via an IP address that the alarm central can connect to to watch video.


It does not have to be a fixed public IP address but can be a dynamic address that the alarm central can, for example, reach via a DNS service. Kentima has such a service , called Ethiris Access Service, to make it easier for those customers who want it. Link to Ethiris Access Service >>

 
Alarm generation

In Ethiris there are lots of different ways to generate alarms. A common way in these contexts is to use the cameras' built-in video analysis. Ethiris can receive this analysis in several different ways, but the most common is to use ONVIF Events or ONVIF Metadata. It is also possible to use other conditions to generate alarms, for example via digital inputs where external detection equipment such as IR detectors have been connected. Communication with access control systems or intruder alarms can be another source of alarm generation in Ethiris.


Associated cameras

Each alarm definition in Ethiris can be associated with one or more cameras. The alarm that is sent to the alarm central from Ethiris, via a so-called SIA message, includes a list of associated cameras that are automatically presented to the alarm operator that handles the alarm. The alarm operators prefer that only one camera is associated with each alarm to know directly which camera to focus on. Of course, there may be times when more than one camera is suitable to associate with an alarm, for example if they are directed towards the same surface from different directions. However, there is nothing to prevent several different alarms that can be sent to the alarm central being defined in Ethiris with its respective associated cameras.


The subscription service includes the cameras in the facility that are associated with alarms that can be sent to the alarm central. In order for an alarm to be sent to the alarm central, you need to select an SIA code.


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If no SIA code is selected, no alarm will be sent to the alarm central when the alarm is activated.

 
In the example above, two cameras are associated with the alarm and will thus be counted in the number of cameras that are connected. Only the number of unique cameras counts, so if the same camera is associated with multiple alarms, the camera only counts once.

Payment model
Please note that the service is currently available in Scandinavia. 

The cost of the subscription is divided into three parts.
  1. Start fee
    The start-up fee is a one-time cost for connecting a facility and is paid in connection with the first quarterly invoice.
     
  2. Monthly fee
    The monthly fee consists of a system fee which includes the connection of a camera, a speaker and 25 alarm handlings per month. If you want to connect more than one camera and one speaker, you pay per extra camera/speaker.
    The monthly fee is invoiced quarterly in advance.

  3. Ongoing costs
    The system fee includes 25 alarm handlings per month. If there are more than 25 alarm handlings for a certain month, an extra cost will be added for this, which will be invoiced the following month.
    Any security guard calls where you have chosen to use the security company that Safe4 provides will be invoiced the following month. If you have chosen your own security company, there is no cost for security calls.
     
More information

You whom are a partner of Kentima can log in via the partner pages and download the current price list for Ethiris ACS. Our partners also have access to a calculator that can be used to calculate costs. If you are an end customer, you can contact your Ethiris supplier or directly to Kentima for more information.


Further information is also available in the information folder (only in Swedish) and under our Solution pages.